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Have questions about our products or need assistance? We'd love to hear from you. Our team is here to help with any inquiries you may have.
Monday - Friday: 9AM - 6PM EAT
Saturday - Sunday: 10AM - 4PM EAT
2-4 hours during business hours
Find quick answers to common questions about our services and policies.
Shipping is calculated at checkout from your delivery city and product type. Cash on Delivery is available within Nairobi only.
Once your order ships, you'll receive a tracking number via email. You can also track orders in your account dashboard.
We accept returns within 30 days of purchase. Items must be unused and in original packaging for a full refund.
Yes! Our customer service team is available Monday-Friday 9AM-6PM CAT via phone, email, or live chat.
